{"id":5580,"date":"2025-06-13T09:35:34","date_gmt":"2025-06-13T07:35:34","guid":{"rendered":"https:\/\/roj-auf.de\/?p=5580"},"modified":"2026-01-19T10:12:58","modified_gmt":"2026-01-19T09:12:58","slug":"fachkraft-fuer-gastronomie-refa-aufgaben-ausbildung-und-loesungen-bei-personalmangel","status":"publish","type":"post","link":"https:\/\/roj-auf.de\/en\/hotel-gastronomie\/fachkraft-fuer-gastronomie-refa-aufgaben-ausbildung-und-loesungen-bei-personalmangel\/","title":{"rendered":"Specialist for gastronomy (REFA)"},"content":{"rendered":"<p><strong>Tasks, training and solutions for staff shortages<\/strong><\/p>\n\n\n\n<p>German gastronomy is under pressure: <strong>Skills shortage<\/strong>high fluctuation and more and more training positions remain unfilled. Restaurants, hotels and catering businesses are particularly affected - in other words, the classic field of employment for the <strong>Specialist for gastronomy<\/strong>, formerly <strong>REFA (restaurant specialist)<\/strong>.<\/p>\n\n\n\n<p>???? How we <strong>Supporting catering businesses in their search for trainees<\/strong>read here: <a href=\"https:\/\/roj-auf.de\/en\/#weg-zur-fachkraft\">Find trainees<\/a><\/p>\n\n\n\n<p>In this article you will find out:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What a catering specialist does<\/li>\n\n\n\n<li>How the training works<\/li>\n\n\n\n<li>Why international trainees are a viable solution for the future<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-scaled.jpg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"5851\" src=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-1024x683.jpg\" alt=\"\" class=\"wp-image-5851\" srcset=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-1024x683.jpg 1024w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-300x200.jpg 300w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-768x512.jpg 768w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-1536x1024.jpg 1536w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-2048x1365.jpg 2048w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/06\/iStock-1465028653-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">An Asian apprentice at work<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">???? <strong>Job description: What does a catering specialist do?<\/strong><\/h3>\n\n\n\n<p>Catering specialists take care of the <strong>Well-being of the guests<\/strong>coordinate service processes and are the link between kitchen, bar and guest.<\/p>\n\n\n\n<p><strong>Typical tasks:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Welcoming, advising and serving guests<\/li>\n\n\n\n<li>Serving food and drinks<\/li>\n\n\n\n<li>Cashiering and accounting<\/li>\n\n\n\n<li>Preparation of events and buffets<\/li>\n\n\n\n<li>Insights into the kitchen, warehouse and merchandise management<\/li>\n<\/ul>\n\n\n\n<p><strong>Places of work:<\/strong> Restaurants, hotels, canteens, caterers or system catering<\/p>\n\n\n\n<p>\u27a1 More about our <strong>Services for the hotel &amp; catering industry<\/strong> here: <a href=\"https:\/\/roj-auf.de\/en\/fuer-unternehmen\/\" target=\"_blank\" rel=\"noreferrer noopener\">For companies<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">???? <strong>Training: How to become a catering specialist (REFA)<\/strong><\/h2>\n\n\n\n<p>Training as a catering specialist takes <strong>2 years<\/strong> (dual system). It is ideal for career starters or international applicants with an intermediate school-leaving certificate.<\/p>\n\n\n\n<p><strong>Training content:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service processes and guest care<\/li>\n\n\n\n<li>Food and drink knowledge<\/li>\n\n\n\n<li>Hygiene, storage and purchasing<\/li>\n\n\n\n<li>Communication and complaint management<\/li>\n<\/ul>\n\n\n\n<p>\u27a1 <strong>Motivated trainees can extend their two-year training by a further year and graduate as a restaurant specialist.<\/strong><\/p>\n\n\n\n<p>???? Information about the <strong>Language preparation before entry<\/strong> can be found here:<br>???? <a href=\"https:\/\/roj-auf.de\/en\/kursangebote\/\">Language courses for trainees<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-scaled.jpg\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"5726\" src=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-1024x683.jpg\" alt=\"\" class=\"wp-image-5726\" srcset=\"https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-1024x683.jpg 1024w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-300x200.jpg 300w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-768x512.jpg 768w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-1536x1024.jpg 1536w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-2048x1365.jpg 2048w, https:\/\/roj-auf.de\/wp-content\/uploads\/2025\/07\/iStock-1481155929-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">International trainees as a solution to staff shortages<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">???? <strong>International trainees as a solution to staff shortages<\/strong><\/h3>\n\n\n\n<p>Many companies in Germany report: <strong>The search for suitable trainees in the catering industry is often unsuccessful.<\/strong> At the same time, there are young people around the world who are motivated to start a recognized apprenticeship in Germany - with the prospect of being taken on.<\/p>\n\n\n\n<p><strong>Roj Auf - Apprentice and skilled worker placement service<\/strong> brings these two sides together:<\/p>\n\n\n\n<p>\u2705 <strong>Candidates with a genuine interest in the profession<\/strong><br>\u2705 <strong>Preparation for German B1 in your home country<\/strong><br>\u2705 <strong>Visa &amp; travel organization by us<\/strong><br>\u2705 <strong>Support with accommodation, integration &amp; internship<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">????\u200d???? <strong>Advantages for training companies in the gastronomy &amp; hotel industry<\/strong><\/h3>\n\n\n\n<p>\u2714\ufe0f <strong>Filling open training positions<\/strong><br>\u2714\ufe0f <strong>Predictability &amp; low fluctuation<\/strong><br>\u2714\ufe0f <strong>High motivation and willingness to learn<\/strong><br>\u2714\ufe0f <strong>Relief with visa &amp; authorities<\/strong><br>\u2714\ufe0f <strong>Sustainable solution to the skills shortage<\/strong><\/p>\n\n\n\n<p>Many of our partners - from family-run hotels to system catering - report on <strong>positive experiences with international trainees<\/strong>. Applicants appreciate the training in Germany and often show above-average commitment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">???? <strong>Case study: Successful integration of international catering specialists<\/strong><\/h3>\n\n\n\n<p>In 2024, a medium-sized hotel in Rhineland-Palatinate filled two training positions for catering specialists with female candidates from Vietnam.<br><strong>Result:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High reliability<\/li>\n\n\n\n<li>Good language skills (B1, B2 to C1)<\/li>\n\n\n\n<li>Positive feedback from guests<\/li>\n\n\n\n<li>Willingness to be taken on after training<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">???? <strong>Request suitable trainees now<\/strong><\/h3>\n\n\n\n<p>???? +49 6341 2666 748<br>???? <a href=\"\/en\/info@roj-auf.de\/\"><span \n                data-original-string=\"8X7F1+\/dkYQSmyzOS33nyw==99fBZx6sAotlDUweJvbCq2vYg==\"\n                class=\"apbct-email-encoder\"\n                title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">in<span class=\"apbct-blur\">**@ro*****.<\/span>en<\/span><\/a><br>???? <a class=\"\" href=\"https:\/\/roj-auf.de\/en\/\">www.roj-auf.de<\/a><\/p>\n\n\n\n<p>???? Or book a free consultation appointment directly:<br>\u27a1 <a href=\"https:\/\/roj-auf.de\/en\/kontakt\/\">Make an appointment<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">???? <strong>Conclusion: Securing skilled workers for the gastronomy sector - thinking internationally<\/strong><\/h3>\n\n\n\n<p>The profession of \"catering specialist\" offers young people an attractive entry into the hotel and catering industry - also from abroad. For companies, working with an experienced recruitment agency such as <strong>Roj Up<\/strong> a way of securing staff in the long term and promoting cultural diversity at the same time.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Tasks, training and solutions for staff shortages The German catering industry is under pressure: a shortage of skilled workers, high staff turnover and an increasing number of training positions remain unfilled. Restaurants, hotels and catering businesses are particularly affected - in other words, the classic field of employment for the catering specialist, formerly REFA (restaurant specialist). ???? Read here how we support catering businesses in their search for trainees: Find trainees In [...]<\/p>","protected":false},"author":2,"featured_media":5851,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,56],"tags":[66,72,63,74,69,68,67,70,61,73,65,71,75,64,62],"class_list":["post-5580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-hotel-gastronomie","tag-ausbildung-hotellerie-international","tag-ausbildungsplaetze-gastronomie-besetzen","tag-azubi-gastronomie-international","tag-azubi-vermittlung-gastronomie","tag-azubis-aus-indonesien","tag-azubis-aus-philippinen","tag-azubis-aus-vietnam","tag-deutschkurs-b1-vor-einreise","tag-fachkraft-fuer-gastronomie-ausbildung","tag-fachkraeftemangel-gastronomie-loesen","tag-gastronomie-fachkraefte-finden","tag-internationale-azubis-gastronomie","tag-internationale-nachwuchskraefte-hotellerie","tag-refa-ausbildung-aus-dem-ausland","tag-refa-beruf-aufgaben"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fachkraft f\u00fcr Gastronomie (REFA) - roj-auf.de<\/title>\n<meta name=\"description\" content=\"Fachkraft f\u00fcr Gastronomie Ausbildung mit internationalen Azubis: Jetzt passende Kandidaten finden \u2013 inkl. 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